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Merkado Original

SOP Runner for Internal Ops

Turn your standard operating procedures into checklists your team actually runs. Snapshot-proof runs, due dates, evidence uploads, and automatic overdue nudges.

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Internal ToolNo-code friendly

What's included

Everything you need to ship

Your SOPs live in a doc nobody opens. Fix that.

Every business runs on repeatable processes: onboarding a new hire, kicking off a client project, closing the books. The procedure lives in a Google Doc, the execution lives in someone's head, and the follow-through lives nowhere. Steps get skipped, nobody knows who owns what, and you find out at the worst moment.

This template turns each SOP into a run: a live checklist with an owner, due dates, and proof of work. Start a run, watch the progress bar, and let the built-in nudge engine chase the overdue steps so you do not have to.

How it works

  1. Admins build SOP templates in a step editor: checkbox steps, text answers, file evidence, and link steps, each marked required or optional with a due-date offset.
  2. Anyone on the team starts a run from a template and assigns it. The run is a frozen snapshot, so editing the template later never corrupts work in flight.
  3. Steps get completed with real evidence: typed answers, uploaded files (private storage), or a simple check. Required steps gate completion; the run closes itself the moment the last required step is done.
  4. Every day at the hour you choose, each person with overdue steps gets ONE tidy digest email listing everything they owe, oldest first. No spam, no per-step nagging, and a 20-hour guard so nobody gets pinged twice in a day.

What you get

  • Template builder: four step kinds, drag ordering, required and optional steps, per-step due-date offsets, markdown instructions
  • Snapshot runs: in-flight runs are immune to template edits; done runs never change
  • Smart due dates: end-of-business-day deadlines in YOUR timezone, correct across daylight-saving switches
  • Overdue nudge digests: one email per person per day at your chosen hour, powered by an atomic claim so overlapping cron ticks can never double-send
  • Evidence uploads: private 25 MB file storage with short-lived signed downloads
  • Team allowlist: magic-link sign-in for invited members only, admin and member roles, deactivation that instantly locks a person out and flags their orphaned runs for reassignment
  • Slack option: mirror the daily digest into a channel
  • 3 ready-made presets: employee onboarding, client project kickoff, and month-end close, plus demo data so the dashboard is alive on first run

Built for AI editing

Ships agent-ready: AGENTS.md context for Cursor, Claude Code, and Windsurf, plus CUSTOMIZE_WITH_AI.md with paste-ready recipes (add a step kind, change the nudge cadence, restyle the dashboard). Customize without learning the internals.

Under the hood

Next.js 15, Supabase (Postgres + magic-link auth + private storage), Resend for nudge emails, Tailwind v4, TypeScript strict. 112 automated tests including concurrency proofs for the completion race and the nudge claim. Works without Resend configured: everything runs, sends are reported as skipped until you add a key.

Requirements

Supabase project (free tier works) and a Resend account for nudge emails. Deploys to Vercel with an hourly cron in about 30 minutes with the included guide.

Integrations

Plays well with

  • Slack
  • Resend
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Price shown: $199 · one-time

One-time

$199